Services
Please see a list below of courses that we can offer you. These just give you an idea of the areas we cover and remember that these will be tailored for your own unique requirements:
Personal Development:
- Professional Presentation Skills
- Advanced Presentation Skills
- Effective Communication Skills
- Developing Self Confidence at Work
- Assertiveness at Work
- Time Management
- Professional Telephone Techniques
Management Development:
- Essential Skills for Supervisors
- Essential Management Skills
- People and Team Management
- How to Run Effective Team Meetings
- Effective Delegation
- Effective Interviewing Skills
- Conducting Effective Appraisals
- Introduction to Book Keeping
- Finance for Non-Financial Managers
Customer Service:
- Customer Service - The Essentials
- Customer Service - Going the Extra Mile
- Customer Service & Brand Loyalty
- Customer Retention - the Role of Customer Service
If you would like further information, please contact us at JHJ Training & Consultancy to discuss your requirements further:
Telephone
01707 394 299
07788 964 508